Lalitha Reddy
Icc Operations Analyst @easyJet
Signup · Get unlimited contacts
WORK HISTORY
Icc Operations Analyst @easyJet
EDUCATION
Andhra University
Bachelor's degree, Computer Science
ABOUT LALITHA REDDY
Infrastructure & Cloud Support Engineer with 6+ years’ experience delivering enterprise IT services across Microsoft 365, Azure, and Modern Workplace technologies. I specialise in supporting and optimising hybrid cloud environments, ensuring SLA-driven service delivery, and enhancing user experience through automation and proactive problem-solving.I bring expertise in:Microsoft 365 – Exchange Online, Teams, Intune, Azure Active Directory (hybrid & cloud-first setups)Microsoft Azure – IaaS deployments, RBAC, policy & identity configuration, troubleshootingModern Workplace – Windows 10/11, Intune device management, endpoint securityIncident & Service Management – ITIL practices, P1/P2 escalations, SLA complianceAutomation – PowerShell scripting for administration and process optimisationNetworking Fundamentals – DNS, DHCP, TCP/IP troubleshooting What sets me apart: Proven track record in MSP/enterprise environments supporting mission-critical services Strong communication and customer engagement skills – I thrive in client-facing roles Passion for continuous learning – currently pursuing Azure Administrator (AZ-104) certification Remote-ready, with a disciplined approach to collaboration, knowledge sharing, and independent problem-solvingI am now seeking opportunities as an Infrastructure/Cloud Engineer or Modern Workplace Specialist in forward-thinking organisations, ideally offering remote or flexible working, with scope to grow into cloud architecture and automation.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.