Lalit Vaishnav

About Lalit Vaishnav

From Telecaller to Corporate Leader — My 8-Year Journey in BFSI & ComplianceIn 2016, I was a telecaller with a headset, a list of numbers, and a dream to grow.No big title. No team. Just the determination to make every call count.Credit Sudhaar Services (2016–2019)Within 3 years, I went from Relationship Manager to Senior Manager, leading a 20-member team. I counselled customers to improve their CIBIL scores, built strong lender partnerships, and grew monthly business from ₹4–5 Cr to ₹12–15 Cr — all while keeping defaults below 1%. Recognized as Top Newcomer and Top Relationship Manager for consistent performance.SMFG India Credit (2019–2021)Took a ₹1.8 Cr monthly portfolio to ₹11 Cr in just 8 months, setting a record of 733 files booked in a single month. Led a 12-member team and boosted cross-sales through process efficiency and customer-first strategies.Kotak Mahindra Bank (2021–2022)Scaled business from ₹1.5 Cr to ₹7 Cr in a year, delivering ₹60 Cr annually. Managed 16 members, earned Champions Award for sales excellence, and built strong sourcing networks across 12 branches.Bajaj Finance Limited (2022–Present)Now, I safeguard organizational integrity as part of the Ethics & Compliance team — investigating fraud, policy breaches, and conduct violations, while driving compliance awareness across the company. Honoured with Debutant Award, Heroes Award, Kudos, and Prodigy for outstanding contributions. Key strengths: • Multi-crore business growth & portfolio expansion • Credit counselling & customer relationship building • BFSI processes, NBFC policy expertise & operational excellence • Ethics, compliance & fraud investigation • Team leadership & cross-functional collaborationFrom my first call to leading high-stakes investigations, my career has been proof that when you combine drive with discipline, you don’t just grow — you thrive. If you’re looking for someone who can grow your business, build strong teams, and protect your organization’s ethics — let’s connect.#Leadership #Compliance #SalesGrowth #BFSI #TeamBuilding #BusinessDevelopment #Ethics #RiskManagement

Experience

1. Cluster Manager- Ethics & Compliance

   Bajaj Finserv

   Nov 2024 — Present · Pune, IN

   When I transitioned into the Ethics & Compliance domain, I brought a strong business and sales leadership perspective into a function centered on governance, regulatory compliance, and organizational integrity.At Bajaj Finance, I lead critical Ethics & Compliance initiatives with a focus on Whistleblower Investigations, Conduct & Behavioural Violation Cases, POSH matters, Fraud Risk Assessment, and Loan Lifecycle Governance.Core Areas of Expertise:• End-to-end Whistleblower, Conduct, POSH, and Fraud Investigations — including sales misconduct, documentation irregularities, conflict of interest, policy breaches, and control failures.• Regulatory & Internal Compliance Oversight — ensuring adherence to RBI guidelines, corporate governance standards, and internal control frameworks.• Disciplinary Proceedings Management — drafting show cause notices, investigation reports, warning letters, termination documentation, and DAC recommendations aligned with principles of natural justice.• Risk Mitigation & Preventive Governance — partnering with HR, Audit, Risk, and Business teams to strengthen internal controls, reduce repeat misconduct, and enhance accountability mechanisms.• Compliance Monitoring & Digital Control Initiatives — leveraging system-based interventions, documentation checks, and early-warning frameworks to create preventive governance models.• Ethics Awareness & Culture Building — designing and delivering Code of Conduct, POSH, and compliance training programs to drive behavioural accountability across verticals.I believe sustainable growth in financial services depends on robust governance, proactive risk management, and a culture of accountability embedded at every level of the organization.Recognition:Recipient of Debutant Award, Heroes Award, Kudos, and Prodigy Award for strengthening governance practices while consistently exceeding performance benchmarks.

Education

• Mumbai University Mumbai

  B.com, Business/Commerce, General

  2013 — 2015

• SMT, Rajdevi hindi high School

  High School

  2000 — 2010

• Aditya Institute of Management studies and research

  Master of Business Administration (M.B.A.), Finance

  2014 — 2016

Skills

• Grasping and Learning New Concepts Quickly
• Teamwork
• Team Management
• Sales
• Management Consulting
• Strategic Planning
• Management
• Time Management
• Leadership
• Customer Service
• Innovative
• Financial Analysis
• Team Leadership
• Strategy
• Equity Research
• Taxations
• Analysis