Lalit Singh
Digital Transformation | Business Excellence |Technology Consultants | Strategic Partner | Account Management.
- Role
- Senior Inside Sales Representative at Kinsfolk Technology Private Limited
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Lalit Singh
As a Digital Transformation Partner, I help companies streamline IT & digital operations with AI-driven solutions:• Reduce unplanned downtime by 35% through intelligent service operations automation (recently delivered at a global auto‑parts firm)• Accelerate ITSM deployments using platforms like ServiceNow, BMC, and ManageEngine, with up to 70% cost and time savings• Enable agile transformation with RPA, Dynatrace AIOps, and GenAI integrations for smarter service deliveryI believe transformation should feel agile—not painful. My recent work includes:• ServiceOps automation — 35% faster issue resolution using ServiceNow + RPA bots• IT observability — proactive incident reduction through Dynatrace-powered insights• GenAI service desk assistant — cutting manual L1 load by over 40%If you\'re facing ITSM, observability, or automation challenges, let’s connect and explore a proven path forward.#BusinessDevelopment #ITSolutions #DigitalTransformation
Experience
Senior Inside Sales Representative
Kinsfolk Technology Private Limited
Jul 2025 — Present · Pune, IN
Pune, Maharashtra, India
Education
Savitribai Phule Pune University
Master's degree
2018 — 2020
Mu college of commerce Pimpri
Bachelor of Commerce
2015 — 2018
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