Lalit Joshi
Guest Services supervisor at Hyatt Organization
- Role
- Food and Beverage Supervisor at Hyatt
- Location
- Chandigarh, CH, IN
- LinkedIn followers
- 500 followers
About Lalit Joshi
1 year experience on hyatt regency. After that working as a Bar tendering on Oberoi group. And I\'m looking for a F&B supervisor.
Experience
Food and Beverage Supervisor
Nov 2024 — Present · Chandigarh, IN
As an In-Room Dining Supervisor, My role is focused on overseeing the delivery of food and beverage services directly to guest rooms. This position requires attention to detail, strong coordination skills, and a commitment to providing excellent guest experiences.In-Room Dining Supervisor – Job Roles and Responsibilities:1. Supervision of Room Service OperationsOversee the preparation, presentation, and timely delivery of in-room dining orders.Ensure accuracy of orders and adherence to service standards.2. Guest ServiceEnsure guests receive prompt, courteous, and high-quality service.Handle special requests, dietary needs, and guest complaints efficiently.Follow up on guest feedback to improve service.3. Staff ManagementSupervise and train room service attendants and order-takers.Organize shift schedules and assign daily tasks.Monitor staff performance and provide coaching when needed.4. Order Accuracy and PresentationCheck tray setups and trolleys for cleanliness, proper setup, and food quality.Ensure all items match guest orders and are presented professionally.5. Inventory and Stock ControlManage inventory of in-room dining supplies (e.g, cutlery, trays, linens).Coordinate with kitchen and purchasing teams to maintain adequate stock levels.6. Health and Safety ComplianceEnsure hygiene, cleanliness, and safety protocols are strictly followed.Maintain cleanliness of pantries, trolleys, and in-room dining equipment.7. Administrative DutiesPrepare reports on daily operations, guest feedback, and staff productivity.Maintain records of room service transactions and guest preferences.8. Communication and CoordinationAct as a liaison between the kitchen, housekeeping, and front office for smooth service.Coordinate VIP setups and special occasion arrangements in guest rooms.
Education
Central Board of Secondary Education
Hotel, Motel, and Restaurant Management
2018 — 2022
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