Lalit Bera
Deputy Manager Operations @Wipro | Driving Operational Excellence | CF1&FA2 Certified | Ex-tcs| Ex- CNX
- Role
- Deputy Manager Operations at Wipro
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Lalit Bera
With over a decade of experience in operations and delivery management, I currently serve as an Assistant Manager Delivery & Operations at Tata Consultancy Services, where I contribute to achieving organizational goals through efficient team management and operational excellence. My work focuses on driving SLA compliance, enhancing team performance, and optimizing processes through collaboration and calibration sessions. Leveraging my expertise in operations and client engagement, I am committed to delivering high-quality outcomes while fostering a motivated and cohesive team environment that aligns with the organization’s mission.
Experience
Deputy Manager Operations
Mar 2026 — Present · Kolkata, IN
Managing end-to-end insurance operations and ensuring smooth process execution• Supervising and mentoring operational staff to drive performance and accountability• Monitoring KPIs and implementing process improvements for enhanced productivity• Ensuring compliance with industry regulations and internal policies• Handling escalations and resolving complex operational issues
Education
Calcutta University, Kolkata
B.Com Honours, Accountancy & Finance
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