Laleza Johnson
Human Resources Business Partner @ HMSHost | HR Strategy, Employee Relations
- Role
- Human Resources Business Partner at HMSHost
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Laleza Johnson
With over three years of experience as a Human Resources Business Partner at HMSHost, I…
Experience
Human Resources Business Partner
Jun 2022 — Present · Charlotte, NC, US
Serve as strategic HR partner for a 24/7 operations plant with over 2,400 employees, including food preparation, logistics, and delivery for airport commissary services.* Conduct and resolve high-level, complex employee relations investigations; utilize EthicsPoint and CaseBuilder to track and close cases within 2–3 business days.* Coach and train frontline managers, directors, and C-suite leaders on conflict resolution, compliance, and performance improvement.* Administered the Gallup engagement survey with a 90% participation rate and implemented monthly safety meetings, resulting in a 26% reduction in workplace injuries and a workers’ compensation credit.* Led the SAP implementation, troubleshooting issues, developing SOP guides, and launching a Teams channel for regional support and best practice sharing.
Education
Claremont Lincoln University
Master's degree, Human Resources Management and Services
The Art Institutes
Bachelor of Arts - BA, Marketing/Marketing Management, General
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