Lalatendu Panda
Sr VP & Business Head - Jiomart (Quick Commerce & E-commerce) @Reliance Retail
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WORK HISTORY
Sr VP & Business Head - Jiomart (Quick Commerce & E-commerce) @Reliance Retail
Mumbai, IN
As the Business Head of JioMart, India\'s largest omnichannel grocery e-commerce/quick commerce business, I spearhead the development and execution of business strategy, driving growth, and ensuring operational excellence. With a network of stores across cities, JioMart promises to deliver the lowest prices in 10-30 minutes with zero extra charges and free home delivery.Key Responsibilities- Manage operations of stores, buying, merchandising, marketing, supply chain, last mile, platform, and technology- Develop and execute business strategies to drive growth and expansion
EDUCATION
Xavier Institute of Management(XIM Bhubaneswar)
PGDM, Marketing & HRD
SKILLS
ABOUT LALATENDU PANDA
Lalatendu is a seasoned C-Suite executive with over 25 years of experience driving P&L growth across diverse consumer-facing industries, including E-commerce, Quick commerce, Modern retail, and FMCG. He is a customer-centric leader known for his strategic vision, operational excellence, and ability to build high-performing teams.Current Role: Business Head of JioMart, India\'s largest omnichannel Quick-commerce grocery platform. He leads the business across a vast network of 4,500+ Supermarkets and Dark stores, serving customers in over cities. His focus is on developing and executing business strategies, driving growth, and ensuring operational efficiency.Previous Role: CMO and Core Member of the Central Leadership Team at Reliance Retail, India\'s largest retailer. He led a team of 150+ professionals and oversaw a business generating over crore in turnover with a customer base exceeding 100 million.Key Strengths and Accomplishments:Omnichannel Expertise: Lalatendu has a deep understanding of omnichannel retail, having led marketing for Reliance Retail\'s extensive network, which includes JioMart, SMART Bazaar (formerly Big Bazaar), SMART Superstores, SMART Point, Reliance Fresh, Fresh Signature, and Freshpik.Rapid Growth and Scale: He spearheaded the launch of JioMart across 200+ cities in a single day during the pandemic achieving remarkable scale by rapidly growing transactions from zero to over half a million orders per day within just two months.Brand Building and Innovation: He played a crucial role in establishing Reliance Fresh as the No. 2 retail service brand (Brand Equity Service Brand ranking) and conceptualized, created, and launched SMART, India\'s fastest-growing and largest hypermarket brand, with over stores nationwide.Hypermarket Launch Experience: Demonstrated expertise in hypermarket launches with the successful launch of SMART Bazaar (900 Big box stores) and introduction of SPAR in India, positioning it as a highly aspirational brand.Comprehensive Marketing Leadership: His experience encompasses all aspects of marketing, including strategic brand management, customer activity planning, marketing communication & PR, media planning, digital marketing, customer acquisition, growth & retention, category marketing, customer research, visual merchandising, go-to-market strategy, Recognition:ET Retail Leader of the Year Award (2023)ET Edge\'s India\'s Impactful CXO AwardET Business Leader of Year AwardExperiential CMO AwardMost Influential Marketing Leader Award (World Marketing Congress)
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