Lala Roy

Product Lifecycle Manager - Microsoft Ww Surface Commercial Gtm @Bloom Consulting Group Inc

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2023 — Present

Product Lifecycle Manager - Microsoft Ww Surface Commercial Gtm @Bloom Consulting Group Inc

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Toronto, ON, CA

Key responsibility is to lead, strategize, plan, and execute Microsoft’s Worldwide Supply and Operations Go-to-Market strategy across all segments of Surface Devices & Accessories Commercial business: Enterprise, SMC-Corporate, SMB, Public Sector (Government and Education).• Focusing on the specifics of every step of the product lifecycle for the entire Surface Portfolio: Pre-launch planning, launching the product, maintaining a product market presence across global markets, transitioning to end-of-life of the N-1 devices, and transitioning to the v-Next devices.• Building content, processes, communications, and plans for the Operations Go-to-Market Manager Community to help sales enablement for the worldwide Surface Sales team to grow Surface devices & accessories sales in their local markets.o Putting together and presenting the monthly Surface Operations GTMM Community call.• Performing data analysis to drive insights for optimal planning of strategic Commercial deals.• Drive post-mortems across teams (Sales, Marketing, Finance) to understand learnings of product transitions, so we could build out new improved processes for the next product transition.

EDUCATION

2001 — 2004

Brock University

Bachelor of Science (BSc), Computer Science

1996 — 2001

Brock University

Bachelor of Science (BSc), Biology/Biological Sciences, General

SKILLS

Key Performance IndicatorsQuantitative ResearchOracleBusiness Process DevelopmentData AnalysisInvestigationCustomer ServiceJavaSqlHtmlTechnical DocumentationTechnical SupportTechnical PresentationsStandards DevelopmentTeamworkResearchVirtualizationMinitabTechnical WritingWritten CommunicationBusiness AnalysisInformation SharingEducationWindows OsSpssBusiness Process ImprovementSalesforce.comStatistical Data AnalysisPolicies & Procedures DevelopmentProcess EfficiencyPeople SkillsReport WritingSalesforceReporting & AnalysisEvaluationsReliabilityWindows ServerVmware VsphereXmlBusiness Solutions Development

ABOUT LALA ROY

Collaborative and solution-oriented Operations Go-to-Market Manager with +15 years’ experience with a wide variety of professional experiences ranging from B2B, B2C, Retail, and the Public Sector. Leader, supply and operations strategist/planner, storyteller, and lifelong learner. I look forward to working with a team who’s passionate about their brand that shares a growth mindset and loves collaborating across all teams. My ability to merge data insights and creative ideas has given me a successful track record in building customer-centric strategies/initiatives that engage and resonate with partners and consumers. Experienced in multi-stakeholder and mutli-technology environments with a consultative approach to client and internal relationships. Excellent communication, written and oral, at all levels. Analytical problem solver with proven ability to evaluate, assess, gather data and conduct business process studies and risk assessments to identify business gaps/insights. Core Strengths: • Go-to-Market Omnichannel Strategy • Digital, Print, and In-Store Marketing • Product Marketing • Product Management • Supply Chain/Demand Planning • Forecasting/Long Lead Planning • Business/Data Analysis • Sales • Leadership

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