Lakshmi M.

About Lakshmi M.

As a Security, Compliance, and Customer Trust leader, I’m passionate about using security as a business enabler, to build trust with customers and stakeholders. With 10 years across cybersecurity, privacy, and compliance, I have experience across all domains of security. I started my career implementing cloud security controls, transitioned into conducting security and risk assessments and now I own the lifecycle of customer trust. In my roles, I\'ve partner closely with Product, Legal, and GRC to prioritize risk, unblock deals, influence security roadmaps. Over the last couple of years, I’ve leaned heavily into AI security, where I\'ve supported the secure adoption of generative, predictive, and agentic AI. I work alongside customers to translate requirements into technical security guidance and have influenced AI product security roadmaps with data-driven customer insightsMy experience spans security & risk assessments, regulatory and customer audits, control design, risk mitigation,GRC, legal, and product organizations. I build structured, data-driven programs that translate security requirements into practical technical solutions and measurable outcomes.My goal is to keep building trusted, scalable security programs that adapt as emerging technologies change not only the security landscape but also increases the attack surface.

Experience

1. Senior Manager, Security and Compliance Customer Trust

   Salesforce

   Aug 2021 — Present · New York, NY, US

   As a technical program manager, I lead customer trust, security, and compliance end to end. With cross functional collaboration with Product, Legal, and GRC, I prioritize risk, unblock deals, and shape roadmaps. At Salesforce, I translate customer business requirements into architecture-level security guidance and also support the secure adoption of generative, predictive, and agentic AI. I\'ve led executive customer conversations and end-to-end audits, and even enablement efforts through presentations and white papers.

Education

• Northeastern University

  Bachelor of Science in Business Administration, Accounting and Management Information Systems

  2014 — 2017

• Georgia Institute of Technology

  Master of Science - MS, Cybersecurity Policy

  2020

Skills

• Amazon Web Services (Aws)
• Data Analysis
• Internal Controls
• Photography
• Excel Vba
• Microsoft Powerpoint
• Access
• Cyber-Security
• Microsoft Excel
• Powerpoint
• Sql
• Ms Excel Pivot Tables
• Microsoft Office
• Research
• Log Management
• Financial Analysis
• Teamwork
• Team Management
• Microsoft Access
• Business Process Re-Engineering
• Risk Assessment
• Leadership
• Business Process Mapping
• Business Strategy
• Public Speaking
• Bloomberg Terminal
• Microsoft Word