Lakshmi Krishnan

About Lakshmi Krishnan

Innovative and results-oriented strategist leveraging 15 years’ experience enabling commercial success for BioTech/Pharmaceutical and Medical products. Skilled in identifying issues and opportunities and leading diverse teams to deliver solutions. WHAT I DO: Bring focus and drive to the launch of new products including developing go-to-market strategies, designing resource deployment models and targeting strategies, market research, and establishing data and reporting platforms. Use a collaborative and consultative management style to lead direct reports, influence cross-functional teams, and build effective relationships with vendors. Discover innovative, scalable, cost-effective solutions to increase market share and profitability.WHAT ASSESSMENTS SAY ABOUT ME: Observant – I am practical, pragmatic, and stay focused on prioritized objectives. Objective – I bring rationality and logic to help teams collaborate. Organized– I am thorough and structured, combining complicated puzzle pieces into a clear picture.KEY ACCOMPLISHMENTS:* Leading the commercial launch activities over 10 new products and indications across Oncology, Immunology, Neuroscience, and Endocrinology.* In my time across Neurocrine Biosciences, Inc, AbbVie Inc, and ZS Associates delivering innovative KPI dashboards and mobile solutions to deliver meaningful, actionable insights for executives and field sales teams.* Extensive leadership experience, including successfully managing teams of 7 to 10 direct reports, and implementing business solutions while navigating an outsourced offshore/onshore model with nearly 20 support resources.* Driving operational excellence through disciplined initiatives to improve data quality, reliability and consistency. SKILLS & COMPETENCIES:Field/Sales Operations | Launch Planning | Strategic Resource Planning | Marketing Analytics Customer Targeting & Segmentation | Data Strategy & Management | Process Improvement Vendor Management | Cross Functional Collaboration | Communication

Experience

1. Head of Commercial Analytics and Operations

   Rigel Pharmaceuticals Inc.

   Jun 2024 — Present · San Francisco, CA, US

   Lead the Commercial Analytics and Operations function, supporting strategic decision-making across the commercial organization - Built and scaled the Commercial Operations capability, including establishment of a centralized data warehouse, master data management (MDM), enterprise reporting, incentive compensation, and data aggregation infrastructure - Served as the AI/Innovation and Data Governance committees, driving cross functional initiatives in advanced analytics and AI implementation - Led several key commercial projects, including Data Aggregator transition, channel partner onboarding (Hub, Specialty Pharmacy, Copay), and process optimization across the commercial ecosystem - Led key Commercial Analytics initiatives including: development of new forecasting models, claims data analytics, chart audit analytics, marketing mix, and new product launch support

Education

• Madurai Kamaraj University

  Civil Engineering

  1997 — 2000

• Webster University

  MS, Computer Science

  2004 — 2007

• The University of Chicago Booth School of Business

  MBA, Strategy, Marketing, Finance

  2009 — 2012

• ESSEC Business School

  International Exchange Program - Summer 2010

  2010 — 2010

• Webster University

  BS, Computer Science

  2001 — 2002

Skills

• Leadership
• Business Intelligence
• Program Management
• Business Process
• Quality Assurance
• Integration
• Vendor Management
• Strategy
• Software Project Management
• Process Improvement
• Project Management
• Change Management
• Enterprise Software
• Requirements Analysis
• Testing
• Business Transformation
• Software Documentation
• Sdlc
• Management
• Cross-Functional Team Leadership