Lakshmi Ramesh

About Lakshmi Ramesh

Academically grounded as a Chemical Engineer but with a resounding track record in Business Development - My Technical Expertise is coupled with a Strategic Sales Acumen to deliver results across all parameters of business. On graduating top of the class from Vellore Institute of Technology, I moved on to manage high-stake projects at the Indian Institute of Technology, Madras, wherein I led initiatives toward the sustainable recovery of metals from electronic waste. As a Business Development Manager at Freshworks Inc, I consistently exceeded sales targets and drove potential revenues, thereby winning awards such as \'Rookie of the Quarter.\' Having been a part of leading B2B sales efforts across the MENA region and contributing to sales process optimization, I use advanced tools, such as Lusha and Power BI, to create cross-functional collaboration towards an ever evolving CX and EX journey. My professional journey is marked by a commitment to excellence and drive to make sure that the skills I hold in engineering and business reach the apogee of potential in innovative solutions and brilliant results. Let\'s connect and discuss how I can add value to your network or organization Human connections and interactions keep me running - The main reason for me to step foot into the world of business! Specialities: CX | EX | CRM | ITSM | ESM

Experience

1. Sales and Marketing Associate

   Refold AI

   Mar 2025 — Present · Bengaluru, IN

Education

• SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

  Master of Business Administration - MBA, Business Administration and Management

• Vellore Institute of Technology

  Bachelor's degree, Chemical Engineering

  2017 — 2021