Lakshmi Prasanna

Human Resources Operations Specialist- Global @Boyd

Chennai, IN
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+91 *********19

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WORK HISTORY

Jan 2022 — Present

Human Resources Operations Specialist- Global @Boyd

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Chennai, IN

Key Responsibilities:• Project Planning: Leveraging Agile methodology to devise a comprehensive plan for data migration from employee local data into the ADP Workforce, resulting in better efficiency across departments.• Process Re-engineering: Pioneered process improvement initiatives across different departments, resulting in a 25% reduction in operational costs and a 20% increase in overall productivity.• SPOC: Streamlined global HR operations by serving as the primary point of contact for employee inquiries; resolved 200+ HR-related issues, reducing resolution time by 40%.• Process Automation: Engineered the transition of intricate processes into mechanised systems using VBA codes and Macros, achieving a 50% reduction in processing time and saving an average of 15+ hours per week for the team.• Collaborating Globally: Led a cross-functional team in revamping existing processes, employing lean methodologies to eliminate bottlenecks and reduce cycle time by 45%, resulting in a 15% increase in productivity.• Data Visualisation: Created and deployed data-driven scorecards and management dashboards, resulting in a 20% increase in diversity retention and a 15% improvement in operational.• Managing Third-party Integration: Led the successful development and deployment of an advanced HR work activity tool, utilising SharePoint and Power Automate, resulting in a 40% improvement in task visibility and reducing administrative overhead by 25%.

EDUCATION

2014 — 2016

Acharya Nagarjuna University

Master of Business Administration - MBA, Human Resources Management and Services, 80%

2011 — 2014

Vignan Institute of Technology and Science

B.Tech, Information -Technology

2020 — 2023

Ananntha Law College, Hyderabad

Bachelor of Laws - LLB, Banking, Corporate, Finance, and Securities Law

ABOUT LAKSHMI PRASANNA

As a seasoned Global HR-Operations-Specialist at Boyd, I excel in overseeing the entire life cycle of data projects – from meticulous data collection to seamless deployment and training. My commitment extends globally, providing invaluable support to stakeholders and optimizing the utilization of the ADP portal. I drive efficiency through process improvement initiatives across various levels, contributing to heightened operational effectiveness. Boasting 7 years of experience as a Human Resource Professional, I bring a robust foundation in Process Re-Engineering, Process Automation, People Analytics, Single Point of Contact, Stakeholder Management, and E2E Project Management. Proficient in Prompt Engineering, I bridge the gap between intricate human-centric HR processes and cutting-edge technological solutions. My expertise extends to leveraging open AI for process automation. I\'ve utilized VBA codes and power queries to achieve an impressive 80% reduction in manual processing and a 70% increase in project delivery speed. With a Bachelor\'s degree in Information Technology and an MBA in HR and Marketing, I blend technical prowess with a passion for crafting innovative solutions that optimize workflows and drive positive organizational change. This dual educational background equips me with a holistic perspective, combining technical expertise with strategic business acumen. I am currently embarking on a transformative career shift into Business Analysis, specializing in HR Transformations, Automation, and Technology Implementation. I am eager to contribute my strategic insights to organizations that value the seamless convergence of technology and human-centred HR strategies. Let\'s connect and explore possibilities!(lakshmi.prasannajobsgmail.com) Skills: Dashboards, Excel VBA, Prompt engineering, Power automate, Process automation, Sharepoint, Data interpretation, jira and scrum

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Lakshmi Prasanna — Human Resources Operations Specialist- Global at Boyd in Chennai, IN | Unifers