Lakshmi Janardhanan

About Lakshmi Janardhanan

Strategic Cloud & Generative AI Leader and senior technology leader with deep experience driving digital transformation and platform modernization across complex organizations. I have architected and delivered highly scalable, highly available cloud‑native applications for mission‑critical systems serving millions of users, partnering with C‑level leaders to modernize platforms in healthcare, financial services, and government. Proven leader in building, managing, and coaching high-performing technology organizations.Legacy decomposition focus: strangler migrations, domain‑driven micro services, event‑driven and asynchronous patterns—yielding multi‑tenant platforms with faster change velocity and lower operational risk. Architected workflows leveraging SNS, SQS, and EventBridge, deployed across AWS Lambda, EKS, ECS, and API Gateway to ensure scalable, resilient, and decoupled service architecture.AI adoption: Evangelized safe, policy‑aligned Generative AI; established a champion community and ran regular workshops, guild sessions, and sandbox environments driving cross‑team literacy and broad active usage across R&D. Generative AI delivery: Assessed use cases; designed Bedrock multi‑model architecture; authored Terraform modules; implemented RAG (vector ingestion, embedding pipeline); added guardrails (scrubbers, moderation, IAM scoping); deployed chatbots, incident and knowledge summarizers; established adoption and evaluation metrics.

Experience

1. Senior Director of Engineering, Ai and Innovation

   Amwell

   Jun 2022 — Present

   Built and launched the key Provider capabilities on Converge virtual care platform serving over providers,~1 million patients, and 3 million annual visits for enterprise clients such as CVS, Elevance, Optum.Designed and executed the flagship provider client application from initial concept to production for clinical visits within four months, surpassing critical contractual milestones accelerating time-to-value for business stakeholders.Delivered core services covering Video, Provider onboarding, Visit History, e-Prescribing, Labs, and EMR integration, using DynamoDB and Postgres (RDS/Aurora), with caching (ElastiCache), object storage (S3), and data encryption (KMS) for performance and security.Directly managed an organization of 5 agile teams (40+ engineers, QA and managers) distributed across the US, Mexico, Colombia, and Ukraine, ensuring high performance and delivery excellence in a fully remote environment.Provided executive status updates and technical feasibility advisement—framing architecture options, risk, cost, and timelines for executive leadership team to enable go / no‑go decisions.GenAI (Hands‑On Engineering): Designed Bedrock multi‑model + RAG components (vector ingestion, embeddings, guardrails, collaborator agents) and deployed discrete chatbots and incident/knowledge summarizers.GenAI (Adoption): Drove responsible AI uptake via champion community, workshops, and sandbox enablement with instrumentation for usage and quality metrics.

Education

• BMS College of engineering

  Computer Science and Engineering, Computer Science

• Questrom School of Business, Boston University

  Master of Business Administration (MBA), Business Administration and Management, General

  2015 — 2017

Skills

• Project Management
• Web Services
• Web Applications
• Jboss Application Server
• Node.js
• Program Management
• Json
• Agile Methodologies
• Process Improvement
• Lean Transformation
• Soa
• Jsp
• Databases
• Ajax
• Project Estimation
• Sso
• Java
• Software Development Life Cycle (Sdlc)
• Software Development
• Scrum
• Data Modeling
• Business Analysis
• Community of Practice
• Collaborative Problem Solving
• Saml
• Change Management
• Software Engineering Practices
• Struts
• Software Project Management
• Enterprise Software
• Technical Product Management
• Leadership
• Certified Salesforce.com Developer
• Agile Project Management
• Product Management
• Integration
• Requirements Analysis
• J2ee
• Soap