Lakshmi C Urs
Director-Global Install Base Operations
- Role
- Director of Operations at Oracle
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Lakshmi C Urs
Seasoned global operations leader with 21 years of demonstrated success in the ITES / Shared Services Experience in “Order to Cash” support operations that includes Install Base, Contract Management, Order Management, Internal Orders, Shipment Verification and Reverse Logistics processes 12+ years of people management experience and 6 years of managing people managers with a current team size of 66 Lean Six Sigma Certified & Trained on Project Management Fundamentals A key player in “Reducing complexity” & “Improving Process Efficiencies “ Exposure to handling Global Operations & Employee Engagement initiatives Led Strategic Initiatives to improve the “Customer Centricity” index
Experience
Director of Operations
Sep 2024 — Present · Bengaluru, IN
Education
Visvesvaraya Technological University
Master of Business Administration (M.B.A.), Finance, General
2000 — 2002
Skills
- People Development
- Production Planning and Control
- Project Management
- Management
- Program Management
- Performance Management
- Crm
- Business Process
- Cost Management
- Operational Excellence
- Operations Management
- Attrition Management
- Succession Planning
- Driving Operational Excellence
- Vendor Management
- Team Management
- Business Continuity Planning
- Manage Client Relationships
- Team Leadership
- Bpo
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