Lakshman Lucky Rao

About Lakshman Lucky Rao

I bring 22+ years of risk and operational leadership protecting Amazon from $155MM+ in annual fraud exposure while scaling global teams and driving measurable business impact. At Amazon, I led fraud prevention operations, scaling investigation teams from 15 to 300+ specialists while implementing automated security frameworks that prevented $18.8MM in bad debt losses. I drove cross-functional initiatives reducing escalation response times by 96%(3.5 days to 15 minutes) and built retention programs that cut early-career attrition by 71%, later adopted globally.My experience spans managing 180+ 3D asset creation designers across Hyderabad operations, launching the Global Advisor Program across continents with 80+ risk advisors, and developing AI-driven automation strategies that reduced 3D modeling costs by 60%. I consistently deliver results through data-driven process optimization, talent development, and scalable operational frameworks that balance risk mitigation with customer experience.I\'m eager to bring this track record of building high-performing teams and driving measurable outcomes to your organization.

Experience

1. Senior Risk Manager

   Amazon

   Apr 2025 — Present · Bengaluru, IN

   Leads fraud prevention and Creator compliance operations protecting Amazon from $155MM+ annual fraud exposure. Drives automation strategies reducing manual reviews while maintaining investigation quality. Owns end-to-end Creator lifecycle monitoring—from application screening through continuous fraud detection. Develops tiered investigation frameworks, risk detection rules, and Creator retention programs. Partners with tech teams on automation roadmaps and fraud detection enhancements. Manages cross-functional escalations, delivers market intelligence on emerging threats, and optimizes support processes reducing resolution time. Builds scalable operations balancing fraud mitigation with Creator experience.

Education

• Periyar University, Salem

  Bachelor of Commerce - BCom, Business/Commerce, General

  2011 — 2012

• St. Mary's School, Calcutta

  ICSE

  1992 — 1997

• Umes Chandra College

  West Bengal Council of Higher Secondary Examination, Business/Commerce, General

  1997 — 1999

• Madurai Kamaraj University

  Master of Business Administration (MBA), Business Administration and Management, General

  2014 — 2015