Lakshit Sethi

Product Manager @ Freed

Role: Product Manager at FREED
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Lakshit Sethi

Product Manager | Fintech & Lending | Growth & Data-Driven StrategyWith 4+ years of experience in Product Management, I have built and scaled fintech products, optimised lending workflows, and driven data-backed growth strategies. I am passionate about solving complex problems at the intersection of finance, technology, and user experience.I’m always open to networking, knowledge sharing, and exploring new opportunities in fintech, lending, and growth-focused product roles.

Experience

Product Manager
FREED
May 2025 — Present · Gurugram, IN
Freed is India\'s 1st Debt relief PlatformAchievements- Launched AI bot agents to resolve user queries, re-activate drop-offs, and route to human agents, boosted enrollment funnel by 10% and onboarding completion by 15%- Built a qualification engine for the Loan Consolidation program and enabled end-to-end flow automation (document collection + lender selection), improving sales efficiency and lead prioritisation- Optimised debt resolution flow at high-dropoff screens, increased enrollments and reduced cancellations by filtering out non-relevant users- Enhanced program classification logic by improving delinquency calculation method, streamlined user journeys for delinquent vs. non-delinquent customers, driving higher revenue contribution from correctly qualified users- Key Skills: AI/Prompt Engineering (ChatGPT, LLMs), Conversational Design, Funnel Optimisation, Data Analytics (SQL/Excel), Customer Journey Design, GTM Enablement, Cross-functional Stakeholder Management

Contact information

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•••••@freed.care
Personal email
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Current company

FREED

Financial Services · 180 employees · Founded 2020 · Gurgaon, Haryana, India

FREED is India's first comprehensive debt relief and loan management platform, established in 2020 and based in Gurugram. The company aims to assist consumers burdened by unsecured debt in resolving their obligations, rebuilding their credit health, and achieving financial freedom. FREED has counseled over 2 million people and helped more than 60,000 individuals legally reduce and manage their debt. FREED offers a range of services, including a Debt Consolidation Program that combines multiple unsecured debts into one manageable payment, and Debt Resolution Services that negotiate with lenders to lower outstanding amounts. They also provide support for credit score rebuilding and protection against recovery harassment. The company operates on a fee model that charges clients only upon successful settlement completion, ensuring transparency and no upfront costs. FREED focuses on individuals facing unsecured debt stress, such as those overwhelmed by credit card bills and personal loans, and emphasizes a legal and stress-free path to becoming debt-free.

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