Lakshith M
Technical Support Engineer | Linux • Splunk • ServiceNow | Driving 99.9% Uptime & Operational Efficiency | Expert in Incident & Log Management
- Role
- Technical Support Engineer at IBM
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Lakshith M
I’m a Technical Support Engineer passionate about ensuring seamless, reliable system operations through proactive monitoring, rapid incident response, and smart problem-solving.With hands-on expertise in Linux, Splunk, and ServiceNow (SNOW), I specialize in log analysis, ticket resolution, and root cause investigation that help organizations maintain 99.9% uptime and deliver exceptional user experiences.At IBM, I focus on identifying and resolving system issues before they impact performance, driving measurable ROI through improved reliability and reduced downtime. My collaborative approach and analytical mindset help bridge the gap between technology and business — ensuring every issue solved adds value.I’m now focused on advancing into roles that combine technical support, automation, and infrastructure reliability, contributing to innovation, scalability, and business growth.Core Skills:Linux | Splunk | ServiceNow | ITSM | Log Monitoring | Incident Management | Root Cause Analysis | System Reliability | Automation | Problem Solving
Experience
Technical Support Engineer
Nov 2024 — Present · Bengaluru, IN
Education
Pyspider
Python full stack developer
Christ University, Bangalore
Bca
2019
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.