Lakhsmi P

SAP Brim Consultant @Lumen Technologies

Consume to Cash implementation with online and offline charging using SAP components CC 3.0, CRM 7.0 (EHP2) and ECC 6.0 (EHP6)* Non SAP components include: Mediation, Process Integration, Resource Inventory Management and HLR/VLR* Conception, design, development and launching of products for both fixed and mobile telephony* Designed and implemented end-to-end Consume-to-Cash (C2C) processes across voice, data, and bundled mobile offerings.* Configured billing documents and invoice print forms in CI and integrated output control with S/4HANA document frameworks for telecom-specific customer communications.* SAP CC rating logic design and implementation from conception to go live* Complex SAP CC Workflow rules for product activation, deactivation and query* SAP CC Integration to SAP CRM, CI and third party applications* SAP CRM Order Management Product Model configuration for integration to SAP CC* Development of CRM Business Rule Framework (BRF)* Cross Catalog Mapping configuration* SAP CI definition of Item Types, Sub processes and Account Assignments.* Enhancements to existing products* Documentation of end to end business process flows* Resolving defects in the system* Coordinated with SAP and vendor support teams to apply necessary OSS notes, patches, and enhancement packages during upgrade cycles.* Supporting of the migration process* Provided knowledge transfer and training to client teams on SAP CC rating configuration, CI reconciliation, and CRM product setup