Lakeshia Wright
Associate Director of Operations & Associate Director of Financial Planning @Mercer University
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WORK HISTORY
Associate Director of Operations & Associate Director of Financial Planning @Mercer University
Atlanta, GA, US
Awards federal, state, institutional and private sources of financial aid to students • Conducts financial aid interviews with prospective and continuing students and provides accurate information regarding the application process, loan counseling, their eligibility for Federal/State financial assistance, alternative financing, institutional payment plans and debt management as related to their individual educational expenses• Maintains approved tracking system for internal/external applications and missing documents for timely follow up and completion in accordance with company policies and procedures• Monitors and follows up on the status of all pending student loan documents in order to maintain an accurate accounting of each student’s financial aid package through the first disbursement• Ensures that student files are in compliance with federal and state regulations• Creates and evaluates various reports in order to perform bi- weekly audits that aids in the prevention or identification of potential compliance issues within the department and company• Performs verification of financial records in accordance with federal regulations and company policies and procedures• Monitors data and reports to assist Director of Financial Planning and Director of Operations to assist with efficient awarding• Manages and processes all job postings, E-Verify, and I-9 paperwork for student employment on the Atlanta campus to ensure that Mercer is compliant with federal regulations• Coordinates the hiring process of student workers within the department and specific campus• Supervises and trains three student workers within the department to perform routine tasks • Analyzes and accurately processes data to ensure the accuracy of financial records• Researches outside scholarships for students on a weekly basis• Executes all student withdrawals and performs the Return to Title IV funds calculations
EDUCATION
Georgia Southern University - College of Business Administration
Bachelor of Business Administration (BBA)
Mercer University
Master of Science - MS
SKILLS
ABOUT LAKESHIA WRIGHT
Creative, knowledgeable, results oriented Financial Aid Professional seeking to apply proven skills in Financial Aid regulations and processes, customer centric focus, and passion for excellence to result in improved customer service efficiencies and operational successes. Key strengths include: Problem Resolution- Regulatory Compliance- Record Management Research and Analysis- Process Implementation- Planning and Organizing- Account Auditing- Client Relationship Management- Quality Commitment- Training/Mentoring
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