Lakesha Thomason

Experience

1. Branch Manager W Sales Responsibilities

   Staffmark

   Jul 2013 — Present · Hoover, AL, US

   Supervises and directs a staff composed of Account Managers and Operations Specialists responsible for servicing employment needs of customers in a given geographical area. Develops and maintains excellent client relationships, promotes new business, investigates and resolves day-to-day problems and issues. Responsible for the overall financial operation and profitability of the branch. Assists in the preparation of detailed annual budget including projected hours, sales, operating expenses, grossmargin and profit contributions. Reviews and analyzes financial and general management reports,including profit and loss statements and sales reports/analyses. Maximizes profitability of thebranch by developing and monitoring the pay/bill structure to ensure proper gross margin levels.Ensures order fill rates for temporary assignments, temp-to-perm and direct hire placements meetor exceed established targets for the branch.Provides overall management direction and support to branch employees. Establishes priorities inoffice activities. Maintains an efficient and skilled staff by interviewing, hiring and trainingemployees. Schedules, assigns, and reviews work of staff. Responsible for appraising employeeperformance, recommending status and salary changes, and maintaining compliance withcompany policies and procedures. Ensure timely and accurate payment of wages to staff byoverseeing the submission of payroll boards, where applicable.Prepares and generates a variety of reports for management, staff, corporate and others. Reviewsand analyzes various reports (including incoming reports), giving special consideration to potentialproblem areas and share information with appropriate individuals.Manages customer relations issues. Investigates and resolves client/employee problems andissues and inform appropriate personnel of problems and opportunities. Researches and answersemployee/client questions.

Education

• Central Alabama Community College

  n/a, Business Administration

  1999 — 2001

• The University of Alabama

  Bachelors, Business, Management, Marketing, and Related Support Services

Skills

• Employee Relations
• Screening Resumes
• Process Improvement
• Call Centers
• Staffing Services
• Sales
• Team Building
• Management
• Temporary Staffing
• Benefits Negotiation
• Talent Acquisition
• Leadership
• Permanent Placement
• Recruiting
• College Recruiting
• Customer Service
• Training
• New Business Development
• Employee Benefits
• Technical Recruiting
• Performance Management
• Employee Training
• Talent Management
• Screening
• Hris
• Benefits Administration
• Interviews
• Applicant Tracking Systems
• Call Center
• Resume Writing