Laiven Porter

About Laiven Porter

I am a finance professional with seven years of experience across reconciliation, business consulting, accounting, and data governance. I’m grounded in analytical thinking, operational discipline, and a passion for bringing clarity to complex environments. I thrive where strategic vision meets practical execution—connecting people, processes, and data to create measurable impact.In my current role as a Governance Administrator and Strategy & Communications Lead, I support executive‑level decision making through clear and influential communication. I develop board‑level materials, manage department standards and compliance, and streamline communication across business partners to drive alignment and operational excellence.Core Strengths:• Strategic & Operational Alignment• Decision Making & Critical Thinking• Influence, Communication & Stakeholder Leadership• Operational Excellence & Process ImprovementI’m inspired by opportunities to solve problems, strengthen partnerships, and elevate both people and processes. My goal is to drive insight, enable strategy, and help build high‑performing, engaged teams that move organizations forward.

Experience

1. Manager, Business Consulting - Retirement Plans

   Nationwide Financial

   Mar 2026 — Present

   Lead the Business Operations Support Service (BOSS team) in partnership with Technology to effectively resolve issues, incidents, and operational blockers. • Drive alignment, planning, and continuous improvement by identifying operational gaps, supporting business development, and assessing risk across key processes. • Manage and develop a team of Specialists and Consultants accountable for Intake (ticket) Management and Incident Management functions.

Education

• Urbana University

  Bachelor of Arts - BA

  2011 — 2015

Skills

• Customer Service
• Communication
• Public Speaking
• Youth Ministry
• Powerpoint
• Marketing
• Leadership Development
• Time Management
• Leadership
• Youth Leadership
• Social Networking
• Marketing Communications
• Teamwork
• Microsoft Office
• Sales
• Social Media
• Microsoft Word
• Team Leadership
• Car Rental
• Motivational Speaking
• Team Building
• Management