Laiphrakpam Bijeta Devi
Business Analyst | Agile Scrum | Waterfall | Requirement Elicitation | Documentation | Stakeholder Management || MBA
- Role
- Business Analyst at R1 RCM
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Laiphrakpam Bijeta Devi
I am Laiphrakpam Bijeta Devi, having 3+ years of experience in Business Analysis across…
Experience
Business Analyst
Jul 2022 — Present · IN
Performed requirement elicitation from 10+ stakeholders (like Utilization management heads, Authorization Team Managers, and SMEs), ensuring 100% alignment with compliance and operational goals, reducing scope creep by 25%. • Created and managed BRDs, FRDs, user stories, and wireframes, ensuring 100% traceability throughout the SDLC. • Collaborated with cross-functional teams (Developers, SMEs and Finance teams) to prioritize backlog items, ensuring 95% on-time delivery in an Agile-Scrum environment. • Resolved 500+ AR claims across multiple payers, achieving a 30% reduction in outstanding receivables within SLA timelines.• Identified recurring denial patterns and collaborated with QA and coding teams to implement corrective actions, reducing denial rate by 18% over two quarters.
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