Lailani Paul

Behavioral Change Management Consultant @Chevron

Sturbridge, MA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2012 — Present

Behavioral Change Management Consultant @Chevron

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Support adoption of enterprise solutions and standardized processes with a focus on enterprise resource planning (ERP), infrastructure, process mining, industrial control systems (ICS) and governance, risk & compliance (GRC).Most recently supporting behavioral change management for an ERP program including enterprise implementations and adoption of: SAP S/4HANA, GEP SMART, Celonis process mining and Prometheus scheduling

EDUCATION

2003 — 2007

University of Phoenix

BS BM, Business Management

2008 — 2009

University of Phoenix

MBA, Business Administration

2017 — 2017

JTask

The ACMP® Certified Change Management Professional (CCMP™) certification, Change Management

2009 — 2009

Clark Training and Consulting

Certificate, Instructional Design

SKILLS

Stakeholder ManagementTeam LeadershipOrganizational DevelopmentStakeholder EngagementGovernanceBusiness Process ImprovementStrategyOrganizational EffectivenessProject Portfolio ManagementCorporate CommunicationsTrainingInternal CommunicationsProject ManagementTeam BuildingManagementCross-Functional Team LeadershipFundraisingCoachingBudgetsAwesomenessLeadershipStrategic PlanningStrategic CommunicationsNonprofitsPerformance ManagementEmployee TrainingSocial MediaAnalysisSapChange ManagementWorkshop FacilitationProcess ImprovementNon-ProfitsInstructional DesignProgram ManagementProject PlanningLeadership DevelopmentWeb 2.0Management Consulting

ABOUT LAILANI PAUL

I help companies with behavioral change management for complex global projects.I have over 20 years of change management experience. My stand-out talent is finding compromise between the needs of the company with the reality of the work that needs to be done by involving stakeholders in every aspect of the change. I dive into the details of processes to track down changes and benefits so that I can share them in a meaningful way with the people who will be impacted.With a wide variety of global business transformation experience, I have learned to exploit every virtual collaboration tool available at each client. Working with global teams and stakeholders in multiple countries, I share information in innovative ways to get the highest impact. My experience has ranged from medium stakeholders) to large stakeholders) global audiences.Recent project successes have shown that my dedication to creating transparency from project teams and partnering with business stakeholders as change agents pays off. Just before the go-live for a completely new IT system with all new processes, readiness survey results showed that 99% of the 500 respondents thought the change would be positive for their work.

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