Laila Farooq-Marziano

Head of HR @Royal Mail

London, GB

Responsible for partnering senior exec level leaders in building the capability of the organisation to achieve and deliver short term business performance targets and the longer-term strategy with a reach across the full business- Responsible for creating sustainable value through a People plan focussed on transformational and cultural change that is aligned to business goals and adapted for changing needs- Utilise relevant data driven metrics and insights to facilitate conversations with stakeholders to drive the focus and delivery of performance and future planning- Manage key senior stakeholder relationships as a trusted advisor- Key HR lead on change management projects, proactively engaging with trade unions to mitigate risks and diffuse potential conflicts. Supporting and coaching senior leaders in the management of significant IR/ER issues that could impact on service and/or reputational damage- Responsible for collaborating with CoE’s and other stakeholders to ensure the deployment of cyclical people processes including compensation, performance management, engagement surveys, talent and succession- Responsible for coaching senior leaders to develop high performing teams and supporting the facilitation of talent conversations to support the development of capability of their teams- Responsible for advocating and sponsoring the use of the full suite of HR service offerings, acting as customer voice, role model and facilitator to ensure business adherence to, and delivery of the agreed service model- Line management responsibility for a team of Senior HR Business Partners and HR Business Partners, leading, engaging and motivating the team to achieve performance targets and creating an environment of trust.

Royal Holloway, University of London

Bachelor of Science (BSc), Psychology