Laiken V.
Associate Consultant at Think Up Consulting
- Role
- Customer Success Manager at Advanced Technology Services (ATS)
- Location
- Greenville, SC, US
- LinkedIn followers
- 500 followers
Experience
Customer Success Manager
Advanced Technology Services (ATS)
Nov 2023 — Present · Greenville, SC, US
Responsible delivering and executing successful onboarding process for new and expanding customers by ensuring a thorough understanding of product utilization and functionality, escalation processes, and communication channels. Collaborate with internal and external cross functional teams to educate new customers, help solve technical solution problems, and ensure a smooth adoption of technology products, platforms, and services.
Education
The Ohio State University
Bachelor of Science - BS
2014 — 2016
Skills
- Leadership
- Microsoft Office
- Customer Service
- Microsoft Word
- Time Management
- Powerpoint
- Microsoft Excel
- Public Speaking
- Social Media
- Event Management
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