Lahari Marada
Quality Specialist
- Role
- Quality Specialist at Amazon
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Lahari Marada
Currently working as a Quality Specialist at Amazon (LMAQ) with 7+ months of experience ensuring process accuracy and efficiency. I have a foundation in Java Full Stack Development.
Experience
Quality Specialist
Sep 2024 — Present · Hyderabad, IN
Contributed to Amazon’s LMAQ (Last Mile Audit and Quality) operations, specializing in routing audits and process improvement for last-mile logistics.Worked on key internal projects including:Ensuring high levels of accuracy and consistency in case data by reviewing and updating case details in Salesforce.Handling case audits and validations to support process compliance and quality metrics.Collaborating with internal teams to identify process gaps and maintain service standards.Maintaining detailed documentation of case handling procedures while meeting tight deadlines and quality SLAs.Supporting continuous improvement initiatives and contributing to team productivity.Ensuring high levels of accuracy and consistency in case data by reviewing and updating case details in Salesforce.Handling case audits and validations to support process compliance and quality metrics.Collaborating with internal teams to identify process gaps and maintain service standards.Maintaining detailed documentation of case handling procedures while meeting tight deadlines and quality SLAs.Supporting continuous improvement initiatives and contributing to team productivity.
Education
Ellenki College of Engineering & Technology
Bachelor of Technology - BTech, Computer science engineering
Bhashyam junior college
Intermediate , Mpc
Bhashyam high school
10 Th Class
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