Laetitia S.

Customer Support Technical Leader @Airbus

Toulouse, FR
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2023 — Present

Customer Support Technical Leader @Airbus

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Toulouse, FR

Mission: Lead the resolution of in-service complex problems and improvement of the customer support efficiencySuccessful root cause analysis of various in-service complex problemsStructured management of engineering data leading to customer support efficiency improvement for in service aircraft fleet.

EDUCATION

1994 — 1999

Université de Reims Champagne-Ardenne

Mathematics and Computer Science

1999 — 2000

Université ULCO Calais

Master's degree, Mathematics and signal processing

ABOUT LAETITIA S.

Proactive and competent System Engineer with concrete experience in project and quality management. Seeks to use innovative and convenient project management and engineering techniques to define and verify system architectures. Building and leading teams and networks of experienced systems engineers and managing relationships with suppliers and customers.

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Laetitia S. — Customer Support Technical Leader at Airbus in Toulouse, FR | Unifers