Donna Q.

About Donna Q.

As a Program Manager at Microsoft, I bring over 20 years of experience in leading global cross-functional technical programs and driving strategic initiatives. My expertise spans Cloud Computing, Program Management, Event Management and Client Onboarding, with a proven track record of delivering impactful results. Throughout my career, I have successfully led the development and execution of the Cloud API & SDK developer experience strategy, aligning roadmap deliverables with key objectives and identifying key metrics to measure program success. I have directed the facilitation of API and SDK process maturity, ensuring adherence to standards and spearheading the design and functional requirements for automation tools. My leadership extends to managing product launch requirements for REST APIs and SDKs, onboarding 350+ products and facilitating 700+ product launches. I have engaged with service teams to foster an inclusive and supportive work environment, collaborated with PM and engineering teams to develop PowerBI Reports & dashboards, and contributed to enhancing security by retiring outdated tools and hardening processes. In previous roles, I have led IBM’s presence at developer-focused open-source conferences, planned and executed event strategies for global technology events, and orchestrated the IBM Developer Advocacy team’s presence at third-party events. My ability to collect and leverage metrics and insights has driven the adoption of IBM products and improved the overall developer experience. As a business strategist, I have planned and managed projects that align business goals with technology solutions, driving process improvements, competitive advantage, and bottom-line gains. My excellent communication skills enable me to effectively engage with executive stakeholders and their teams, ensuring successful project outcomes. With a background in software engineering, I have developed complex middleware products for global markets and Fortune 500 companies, creating design guidelines, user stories, user interfaces, and architecture specifications for lifecycle automation software. I am passionate about leveraging my technical and business acumen to drive innovation and deliver value to clients and stakeholders. Let\'s connect and explore how we can collaborate to achieve your business goals.

Experience

1. Technical Program Manager Rest Api & Sdk Developer Experience

   Microsoft

   Apr 2021 — Present · Raleigh-Durham-Chapel Hill, NC, US

   I am a results-driven leader in Cloud API and SDK developer experience, specializing in strategy, process maturity, and automation to drive efficiency and scalability. Passionate about enhancing developer experiences, refining documentation, and leveraging data-driven insights to optimize program success- Led the development of Power App tools to automate and streamline API & SDK workflows, enabling seamless onboarding for 350+ products and 700+ launches- Defined and managed product launch requirements for REST APIs and SDKs, ensuring alignment with key business objectives and compliance standards- Developed and executed communication strategies to drive adoption, improve stakeholder engagement, and enhance the overall developer experience- Managed content publishing and operations for the Azure SDK Blog, ensuring high-quality content with a 90+ Acrolinx score requirement. Boosted engagement through diverse contributions, optimized SEO, and streamlined author onboarding

Education

• University of Central Florida

  Post-Baccalaureate Program

• Louisiana State University and Agricultural and Mechanical College

  Bachelor's of Science