Ladonna Hillman
- Role
- Lead Account Executive (April 2014-present) Account Executive (March 2008-april 2014) at Assurant
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Ladonna Hillman
Possess strong communication, customer service and organizational skills, an expert…
Experience
Lead Account Executive (April 2014-present) Account Executive (March 2008-april 2014)
Mar 2008 — Present
Perform account management functions and executes business development strategies for clients that include Fortune 500 brands (i.e. Home Depot). Lead development and implementation of new programs throughout US and Canada. Responsible for over $200 million annual revenue performance. Maintain relationships with key contacts, including c-suite executives. Identify, develop and execute new opportunities with existing book of business. Oversee client initiatives and projects, including resolution of account escalations and critical issues. Facilitate reports evaluating program financial performance, goals and benchmarks. Prepare and conduct quarterly business reviews. Deliver solutions to improve program performance to senior management and client. Key internal contact regarding client performance and contractual terms.* Delivered 24% year over year growth with multiple clients, totaling over $200 million annual revenue while working through corporate acquisition.
Skills
- Employee Benefits
- Customer Retention
- Team Building
- Business Development
- Sales Operations
- Account Management
- Disability Insurance
- Human Resources
- Process Improvement
- Program Management
- Business Process Improvement
- Sales Management
- Management
- Strategic Planning
- Cross-Functional Team Leadership
- New Business Development
- Customer Relationship Management (Crm)
- Selling
- Call Centers
- Leadership
- Insurance
- Customer Service
- Training
- Direct Sales
- Customer Satisfaction
- Sales
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