Lauren Dennison
Sr Manager, Cx Strategy @Love's Travel Stops
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WORK HISTORY
Sr Manager, Cx Strategy @Love's Travel Stops
Oklahoma City, OK, US
EDUCATION
Oklahoma City Community College
Associate's Degree, Public Relations
University of Central Oklahoma
Bachelor of Arts, Mass Communication; Public Relations
SKILLS
ABOUT LAUREN DENNISON
Passionate about strategic leadership and driven by a commitment to data-driven excellence, I believe that fostering professional growth and embracing innovation are essential to transforming organizations. I am inspired by the power of collaboration and transparency to create environments where teams thrive and meaningful results are achieved. With extensive experience leading cross-functional teams in the healthcare industry, as well as the nonprofit community, I bring a comprehensive skill set that includes enablement, digital transformation, and engagement strategies. My expertise encompasses administration, strategic planning, and policy development. I excel at building operational frameworks that enhance stakeholder experience and drive measurable impact. Among my key achievements, I built and led a Customer Experience Enablement and Mobile Engagement team that implemented processes that reduced stakeholder engagement time by 30% and increased mobile channel usage by 62%. I’ve driven enterprise-wide digital communication improvements, growing SMS opt-ins from to 3 million while ensuring data security and regulatory compliance. Beyond professional accomplishments, I actively contribute to my community through organizations such as Leadership Oklahoma City and Arts Council of Oklahoma City.
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