Dale T.
Cloud Engineer | AWS & Terraform | Infrastructure | Cloud Security | Open to SAA/DevOps Roles|AI&ML|
- Role
- Cloud Engineer Infrastructure & Security (Capital One Café Technology) at Capital One
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Dale T.
Cloud engineer focused on AWS infrastructure, DevOps, cloud operations, and…
Experience
Cloud Engineer Infrastructure & Security (Capital One Café Technology)
Dec 2021 — Present · Miami, FL, US
Joined a team of 8–10 supporting café technology, starting with customer-facing troubleshooting before transitioning into internal cloud enablement. Spent 40% of time on IAM provisioning, 35% on infrastructure troubleshooting across VPC peering, VPN, and Wi-Fi stability, and 25% on automation. This mix reduced ticket resolution time by 30% and increased café system uptime.Automated onboarding and access review workflows using Python, AWS Lambda, and Terraform, which eliminated 40% of repetitive service desk tasks. Standardized IAM and S3 policies across teams, earning recognition from regional leadership for improving compliance and efficiency.Built CloudWatch dashboards and alarms for AWS-hosted internal services and partnered with IT, operations, and engineering to integrate Google Workspace dashboards. These efforts reduced escalations to corporate IT by 25% and cut manual data preparation time by 50%.Partnered with IT, operations, and engineering stakeholders to scope and deploy integrations (Outlook, Salesforce APIs, Google Workspace dashboards) that improved cross-functional workflows and reduced manual data prep by 50%.Mentored 2 junior staff members on AWS CLI and scripting, documented SOPs, and trained new hires at leadership’s request. This expansion beyond my initial scope positioned me as the go-to contact between café staff and corporate cloud teams,
Education
Florida International University
Interdisciplinary studies
2019 — 2024
Palm Beach State College
Associate of Arts - AA
2018 — 2019
Colorado Technical University
Master's degree
2024 — 2025
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