Lacy Shuck
Director, Natural Gas Operations | Utility Operations Leader | Compliance & Safety Strategy | 170+ Team Leadership | Operational Excellence
- Role
- Director, Natural Gas Operations at CenterPoint Energy
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Lacy Shuck
Operations Leader with 10+ years of progressive experience across operations, compliance, supply chain, and logistics in highly regulated environments. Proven track record of leading large, geographically-dispersed teams; driving a culture centered on safety, compliance, operational excellence, and data‑driven decision making. Experienced in labor relations; managing bargaining unit workforces and serving as a business lead in labor negotiations.Recognized for building strong relationships with regulatory agencies and community stakeholders to ensure operational continuity and uphold corporate reputation. Adept at orchestrating cross‑functional collaboration across engineering, finance, legal, regulatory, and operations to execute strategic initiatives, optimize capital utilization, and implement process improvements. Brings deep expertise in materials management, logistics, inventory optimization, and large‑scale capital project oversight.
Experience
Director, Natural Gas Operations
Jan 2024 — Present · Indianapolis, IN, US
Oversee service operations and $10M+ annual operating budget • Lead 170+ personnel to 30%+ leak reduction and 25% incident reduction YOY • Improved YOY “Emergency Response” metric and drove customer satisfaction to 95%+• Serve as company labor relations representative and managed 7 labor union contracts • Create individual development plans and succession strategy; resulting in 4 internal promotions • Oversee compliance and response to audit findings and maintain regulatory and elected official relations • Maintained seamless gas operations and compliance while executing interim, peer duties
Education
Indiana University
Master of Business Administration - MBA
Indiana University
Bachelor of Science (BS)
Skills
- Command
- Natural Gas
- Microsoft Office
- Customer Service
- Security Clearance
- Intelligence Community
- Military Experience
- Military Operations
- Air Force
- Team Building
- Military
- Intelligence Analysis
- Government
- Public Speaking
- Intelligence
- Tactics
- Smart Metering
- Amr
- Team Leadership
- Data Analysis
- Defense
- Dod
- National Security
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