Lacie Litton

Sr Executive Account Manager @Wellmark Blue Cross and Blue Shield

Des Moines, IA, US

Wellmark Blue Cross Blue Shield Executive Account Manager April 2015 - present• Manage a book of business of national account customers that includes both fully insured and self-insured health insurance funding arrangements with a primary focus on trusts/associations• Provide consultation based upon knowledge of complex insurance plan designs and analysis of claims data to enhance customer understanding of benefits • Identify the need for potential benefit changes to existing coverage and/or opportunities for cross-selling • Evaluate market trends and the competitive landscape to provide recommendations that align with customer’s strategic priorities• Collaborate with internal partners, such as Underwriting, Health & Care Management and Reporting Analytics, to problem solve unique benefit-related issues to create a solution that meets the needs of the customer • Demonstrate leadership within the Litton Account Team by managing work flow and providing development opportunities for account service team membersSenior Account Manager June 2007 – April 2015• Responsible for retention of self-funded health/dental accounts within the 100-750 large group market • Effectively manage relationships with assigned self-funded customers by partnering with key leaders within each organization• Develop, recommend and manage the market strategy of key initiatives within the large group segment including Blue Insights, employer analytics and reporting project

Central College

BA, Communication