Lacey Luken

Maritime Claims Adjuster @Charles Taylor

Manage Jones Act crew claims for multiple vessel owners. Caring for seaman by ensuring benefits are provided in a timely manner, assisting in treatment and transportation, remaining in constant communication with the seaman from the start of the claim until maximum medical improvement is achieved. Liaising with the vessel owners, provide recommendations based on industry knowledge, and collaborate with legal counsel on litigated claims. Committed to staying updated on maritime laws and industry trends to manage claims in a dynamic work environment while maintaining high standards of professionalism in the claims adjustment process.