Lacey Lobetta

Spa Director @VIO Med Spa

Sugar Land, TX, US

As the Spa Manager/Director at V/O MedSpa Sugar Land, I lead daily operations and business development for a fast-paced, high-end medical spa specializing in advanced aesthetic treatments. I oversee a dynamic team of medical professionals and aesthetic specialists, ensuring exceptional client care, operational efficiency, and consistent sales growth.Key Responsibilities: • Manage daily spa operations, including staff scheduling, training, and performance evaluations • Lead sales initiatives, membership growth, and promotional strategies to exceed revenue goals • Maintain high standards in patient experience, safety, and compliance with all protocols • Collaborate with medical providers to ensure optimal treatment planning and execution • Develop and execute local marketing campaigns, events, and strategic partnerships • Handle client escalations, resolve concerns, and cultivate long-term client relationships • Monitor inventory, manage vendor relationships, and control costs to maximize profitability • Implement brand standards and corporate policies while tailoring the experience to our local market