Lacey Kruger

Principal Product Manager @Blackbaud

Fort Worth, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2025 — Present

Principal Product Manager @Blackbaud

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Fort Worth, TX, US

Product Manager overseeing Online Giving solutions for nonprofits. Currently working to incorporate AI capabilities into Blackbaud Online Giving.

EDUCATION

N/A

The University of Texas at Austin

Bachelor of Science, Advertising

2002 — 2002

Universidad de Granada

Summer Intensive, Spanish

SKILLS

User ResearchMobile DesignWeb DevelopmentContent ManagementWeb ApplicationsHtmlContent Management Systems (Cms)User ExperienceCmsContent ModelingMobile ApplicationsPersonaUser-Centered DesignUsability TestingUser Interface DesignUsabilityWeb Content ManagementInformation DesignWire FramingInformation ArchitectureUser Experience DesignMobile Devices

ABOUT LACEY KRUGER

Lacey Kruger, Technical Product Manager for Blackbaud, leads agile design and development for multiple cross-product capabilities. She transitioned into product management in 2022 after 17 years of working with nonprofit clients to maximize the value of their Blackbaud solutions. Her vast experience creating user-centered designs for nonprofits and deep technical expertise with the software paved the way for her to put customers and their constituents at the heart of product development.Lacey\'s article titled \"Designing Nonprofit Experiences: Building a UX Toolkit\" was published in User Experience magazine. She also co-authored a whitepaper titled “A Guide to the Mobile Web: Best Practices for Nonprofits” and has worked with many nonprofit organizations including American Cancer Society, American Heart Association, JDRF, Susan G. Komen for the Cure, Central Park Conservancy and National MS Society.Specialties: product management, agile development, information architecture, user experience, information design, nonprofit marketing, user research, usability testing, user-centered design

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