Lacey W.
Luxury Cultural Immersion Travel Advisor
- Role
- Travel Advisor at Fora Travel
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Lacey W.
As an experienced Visual Arts Educator and emerging academic leader, I specialize in…
Experience
Travel Advisor
Jun 2025 — Present · Phoenix, AZ, US
Curated travel experiences highlighting authentic cultural engagement • Built local partnerships with guides, artists, chefs, and historians • Advised clients on regional customs, etiquette, and cultural norms • Provided white-glove service from pre-departure to post-trip follow-up • Anticipated client preferences to deliver deeply personalized journeys • Maintained discretion and sensitivity with high-profile clientele • Delivered seamless, stress-free experiences with proactive problem-solving • Premium network of global partners for exclusive access and amenities • Negotiated upgrades, perks, and luxury inclusions for discerning travelers • Managed custom requests, from private yacht charters to destination events • Maintained strong relationships with luxury hotel brands and DMCsCustomized domestic and international travel itineraries • Airfare, hotel, and transportation reservations • Cruise, tour, and excursion planning • Group travel coordination (corporate, wedding, family trips) • Travel insurance and visa assistanceExcellent customer service and relationship management • Clear, persuasive communication (verbal and written) • Conflict resolution and crisis management • Active listening and personalized recommendations• Proficient in Virtuoso, Signature Travel Network, and luxury booking engines • Used CRM platforms to manage client profiles, preferences, and feedback • Leveraged travel apps and tools for real-time trip monitoring and updates • Online booking platforms (Expedia TAAP, Booking.com Partner Portal) • Social media for travel marketing • Destination expertise across multiple regions • Knowledge of travel regulations and advisories • Understanding of travel insurance policies • Familiarity with loyalty programs and vendor perks • Upselling and cross-selling travel packages • Vendor and partner relationship management • Budget-conscious itinerary planning • Strong organizational and time management skills
Education
Coursera
Professional Certificate, Organizational Leadership
Washburn University
Attended, Biology/Art
2007 — 2009
Coursera
Professional Certificate, IBM Data Science
University of Southern Indiana
Bachelor of Arts (BA), Art History, Criticism and Conservation
2009 — 2013
Indiana Wesleyan University
Professional Teacher's Licensure, Art Teacher Education
2015 — 2016
The Art of Education University
Masters of Art Education, Education
Western Governors University
Master of Education - MEd, Curriculum and Instruction
Kansas City Art Institute
Attended, Ceramics, Fibers, Painting
2004 — 2007
Coursera
Professional Certificate, Program Management
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