Lacey M.
HRIS/People & Culture Leader/Start-ups/HR Consulting/All things HR and Business
- Role
- Billing and Human Resources Manager at Chargent By Appfrontier
- Location
- North Augusta, SC, US
- LinkedIn followers
- 500 followers
About Lacey M.
Business-oriented HRIS and Human Resources executive with 15+ years of cross-functional leadership across manufacturing, SaaS technology, legal compliance, and start-up environments. Expert in leveraging and optimizing HR platforms including Rippling, ADP, Deel, Workday, Kronos, and TriNet to build scalable, data-driven people strategies that align with business growth. Adept at driving culture transformation, ensuring global compliance, and enhancing operational performance through integrated HR technology solutions. Proven success supporting distributed, multi-country teams across time zones, with deep experience in international HR practices and multicultural workforce dynamics. Recognized for aligning workforce planning, organizational design, and compliance with business objectives in both on-site and fully remote environments.
Experience
Billing and Human Resources Manager
Apr 2026 — Present
Manage end-to-end billing operations within Salesforce, invoicing, and payment processing-Ensure accuracy in financial reporting, reconciliation, and revenue tracking while minimizing billing discrepancies-Collaborate with IT and finance teams to optimize Chargent workflows and automate billing processes, improving operational efficiency-Analyze billing data and HR metrics to support strategic decision-making and operational improvements-Provide timely resolution to client concerns related to invoices, renewals, refunds, and subscription changes while maintaining strong customer relationships.
Education
University of Phoenix/University of South Carolina
Bachelor's degree/HRM, Human Resources Management/Personnel Administration, General
2009 — 2013
Ashford University
Master of Business Administration - MBA, Organizational Leadership
2015 — 2017
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