Shai Gaiter

Rocket Threads Retail Operations Specialist Intern @ROCK

Detroit, MI, US

Demonstrated technical problem-solving by troubleshooting Shopify counter for 100k orders campaign and resolving operational technology challenges.• Proactively expand technical skills by learning to navigate platforms including Shopify, Klaviyo, and Monday.• Executed targeted Threads mini giveaway initiative for the 100k Orders Campaign, strategically designing prize tiers and streamlining prize delivery to drive customer participation and support campaign goals.• Managed comprehensive store operations by providing customer service to 20+ Team Members in-store, Outlook, and Slack platforms while maintaining product inventory daily.• Optimize inventory management through monthly counts and strategic recommendations for product placement, restocking and merchandising.• Support critical business events by contributing to Threads store Rocket Classic popup, managing POS checkout, product restocking, and customer interactions for smooth launches.• Enhance team collaboration by supporting multi-channel communication, participating in creative brainstorming, and proposing innovative product design ideas.

Wayne State University - Mike Ilitch School of Business

Bachelor of Business Administration - BBA, Business Administration and Management, General