Lsidni Helm

About Lsidni Helm

At the intersection of healthcare and technology, my role as Manager of Service Strategy & Operations at Rely Health focuses on optimizing patient care through innovative solutions. With a strong foundation in no-code development platforms and conversational AI, I am dedicated to enhancing product quality and client satisfaction. In my recent transition from Content Engineer to Manager, I have leveraged these skills to foster collaboration and streamline service delivery. Our team at Rely Health is committed to advancing community health by integrating AI-driven strategies into our service model. This approach has empowered the organization to introduce new programs effectively, ensuring a seamless client experience during critical implementation phases. By prioritizing accurate data reporting and nurturing positive relationships with clients, we aim to sustainably revolutionize community health and product development.

Experience

1. Product Manager

   Rely Health

   Jul 2025 — Present · Chicago, IL, US

Education

• University of Illinois at Urbana-Champaign

  Bachelors of Science

  2009 — 2014

Skills

• Public Relations
• Event Planning
• Public Speaking
• Photoshop
• Microsoft Word
• Leadership
• Community Outreach
• Customer Service
• Facebook
• Teamwork
• Social Media
• Program Development
• Editing
• Critical Thinking
• Public Health
• Microsoft Excel
• Higher Education
• Microsoft Office
• Fundraising
• Powerpoint
• Event Management
• Data Analysis
• Teaching