Lauren Chemplavil

About Lauren Chemplavil

I\'m a digital product and strategy executive who thrives at the intersection of innovation, customer experience, and business transformation. Over the past 20+ years, I\'ve built and led teams that not only build market leading products, they transform experiences. From pioneering Amazon\'s first frictionless healthcare retail location to reimagining digital banking for millions of Wells Fargo customers, I\'ve consistently delivered products and strategies that drive measurable business impact.My expertise lies in translating complex market opportunities and customer needs into executable product strategies that deliver real results. At Compass Digital, I led a team of 10+ Directors and Managers across our $7.5B healthcare sector, delivering over $40M in operational efficiencies and contributing to $300M+ in annual business wins. I\'ve led teams that launched and grew award-winning products, pioneered business transformation through computer-vision AI solutions, and built agile product teams from the ground up.I\'m passionate about building collaborative, innovative teams where people do their best work. I believe great products emerge from deep customer empathy, cross-functional partnership, and a willingness to challenge conventional thinking. Whether it\'s reducing nurse call volumes by 50% through better technology or creating digital-only service models that save $200K per location, I focus on outcomes that matter to customers and the business.I lead with curiosity, empathy, and execute with passion and precision. Across my career I\'ve successfully navigated complex stakeholder environments, managed P&L responsibility, and driven digital transformation across financial services, healthcare, and technology sectors. I\'m equally comfortable presenting to C-suite executives and rolling up my sleeves with product and strategy teams to solve tough problems. The ultimate goal in what I do is to create and bring solutions that solve real problems and have deep, positive impact that creates delight.

Experience

1. Principal Digital Strategy Consultant

   Backbase

   Feb 2026 — Present · US

Education

• Georgetown University

  A.B., Psychology

  1999 — 2003

• University of Virginia Darden School of Business

  MBA, General Management

  2008 — 2010

• Georgetown University

  Bachelor of Arts - BA, Psychology

Skills

• Business Relationship Management
• Business Strategy
• Product Management
• Mergers & Acquisitions
• Strategy Development
• Marketing
• Sales Operations
• Microsoft Excel
• Mysql
• Financial Modeling
• Cross-Functional Team Leadership
• Mergers
• Marketing Strategy
• Market Research
• Leadership
• Strategic Planning
• Data Analysis
• Mergers
• Marketing Communications
• Partner Relationship Management
• Project Management
• Strategy
• Npv & Ltv Analysis
• Management
• Forecasting
• Excel
• Analysis