Kyte Ferrell

About Kyte Ferrell

Automotive executive with continual record-setting annual growth by effectively leading…

Experience

1. Mercedes-benz Service Director

   Fields Auto Group

   Dec 2018 — Present · Asheville, NC, US

   Skyland Auto Group was acquired by the Fields Auto Group- Operations Management Marketing, sales, payments and financing within Fixed Operations- Account Management Prospecting, maintaining and increasing profitability through increased sales Maintain strong relationships with account managers to utilize resources - Contract negotiation Knowledge of all departments/challenges to effectively negotiate in adding to our suite of offerings- Leadership of 50+ fixed operations staff, assistant managers and sales associates- Product Strategy and Product marketing Identifying opportunities and reaching target market- Project Management $8.7 million in revenue New accounts, vendors, processes, additions and new building- Top Tier for Mercedes Customer Retention and growth Growing 129% through COVID Exceeding customer service index via Mercedes-Benz- Communication – Reaching Internal and External Customers Marketing communications, phone and in person

Education

• University of North Carolina Asheville

  Bachelor of Science (B.S.), Business Administration and Management, conc. in Marketing

  2000 — 2005

Skills

• Management
• Team Building
• Operations Management
• Business Strategy
• Automotive
• Powerpoint
• Customer Satisfaction
• Sales
• Negotiation
• Vehicles
• Microsoft Word
• Team Leadership
• Inventory Management
• Social Media
• Marketing Strategy
• Marketing
• Continuous Improvement
• Customer Service