Ky Sorensen
Senior Product Manager
- Role
- Sr Product Development Manager at Verizon
- Location
- Bangor, PA, US
- LinkedIn followers
- 500 followers
Experience
Sr Product Development Manager
May 2022 — Present · Basking Ridge, NJ, US
I lead strategic initiatives focused on scaling revenue channels and optimizing operational efficiency through data-driven innovation. My role centers on transforming an underperforming program into a high-growth asset by bridging the gap between technical engineering teams and customer-facing solutions.Key Achievements- Revenue Growth: Scaled a new sales channel from the ground up, generating $250M in incremental recurring revenue- Product Revitalization: Spearheaded the turnaround of the Same Day Delivery program by rebranding and restructuring it into the \"Pro On the Go\" white-glove service, resulting in a 600% increase in sales volume- Operational Excellence: Reduced order fallout from 30% to 3% through cross-functional partnerships with data engineers to build robust operational features and customer solutions- Profit Recovery: Engineered a transit-loss recovery process to identify and reclaim reimbursements for stolen/lost orders, saving the company $1M annually in shrink- Data Leadership: Serve as the team’s lead analyst, leveraging advanced spreadsheet modeling, data visualization, and Generative AI to drive emerging tech adoption and informed decision-making.
Education
Brigham Young University
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
Brigham Young University Marriott School of Business
Master of Business Administration - MBA
Skills
- Sqlite
- Qualtrics
- Tableau
- Consumer Marketing
- Product Marketing
- Business Management
- Statistical Data Analysis
- Spin Selling
- Consumer Behaviour
- Social Media Marketing
- Visual Basic for Applications (Vba)
- Finance
- Microsoft Word
- Team Leadership
- Microsoft Office
- Sales
- English to Spanish
- Computer Information Systems
- Html
- Product Development
- Information Systems
- Customer Service
- Powerpoint
- Microsoft Excel
- Spanish
- Social Media Advertising
- Problem Solving
- Market Research
- Personal Finance
- Time Management
- Online Marketing
- Photoshop
- Spanish Translation
- Online Advertising
- Social Media
- Microsoft Powerpoint
- Research
- Public Speaking
- Sql
- Advertising Sales
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