Kyrin Hunt
Product Technical Support Specialist @Curriculum Associates
Signup · Get unlimited contacts
WORK HISTORY
Product Technical Support Specialist @Curriculum Associates
Billerica, MA, US
Provide technical assistance, guidance, and training to educators and parents while gaining proficiency in Curriculum Associate products.• Customer support and technical issue resolution via email, phone, Live Chat, and other electronic media• Guidance/training to customers in the use of all Curriculum Associates’ online products• Troubleshooting issue reports and identify causes and resolution and/or workarounds• Becoming proficient in all Curriculum Associates’ online products• Escalating technical and/or application issues when necessary• Creating and updating procedures and technical documents• Working closely with Account Managers and Sales Representatives to solve customer issues
EDUCATION
Colorado Technical University-Online
Bachelor of Arts (BA), Information Systems Technology
Western Governors University
Bachelor of Applied Science - BASc, CyberSecurity and Information Assurance
North Carolina State University
5-Cert Degree Program (A+, Network+,Security+, MCP, CCNA)
ABOUT KYRIN HUNT
Analytical and skilled Technical Support Specialist with solid customer service experience
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.