Kyrie Luke

Experience

1. Senior Account Manager

   McKinstry

   Jul 2019 — Present · Seattle, WA, US

   I serve the South Sound as the primary relationship owner for an assigned group of top-tier client accounts with responsibility for retention and growth. Ensure clients derive maximum value from our services. Prepare implementation plans and lead client on-boarding; present content strategy and annual plan. Work closely with clients to identify needs including content approval workflows and consult on best practices for solutions and setup.Prepare and deliver effective client presentations, including stakeholders at all levels of the organization. Deliver weekly, monthly and quarterly status and results presentations to internal and external teams. Regularly evaluate quality of content and managing external content creation. Identify new opportunities from within existing accounts, partnering with the Business Development team to aid in increasing revenue. Ensure a deep enough understanding of clients\' individual experiences to head off potential issues before they become problems.

Education

• Arizona State University

  Bachelor of Arts - BA

Skills

• Strength Training
• Fitness
• Personal Training
• Sales Promotion
• Coaching
• Microsoft Office
• Sales
• Ace Certified Personal Trainer
• Training Programme Design
• Leadership
• Marketing Strategy
• Social Media
• Fitness Training
• Public Speaking
• Boot Camp
• Nutrition
• Management
• Athletic Training
• Customer Service
• Training
• Lifestyle
• Blogging
• Marketing