Kym Routledge

WORK HISTORY

ABOUT KYM ROUTLEDGE

A globally experienced anti financial crime leader with over 20 years’ exceptional people management experience in Financial Services. Specialising in building from scratch CDD and AML teams across different sites and time zones as well as driving improvements and efficiencies, adding governance and frameworks to existing teams. A bank recognised and talented people manager with a proven track record of turning around poor performing teams as well as creating new teams with new functions and nurturing talent. Implementing QA frameworks, Training and Competency frameworks, Procedure creation, MI production, systems management, internal audit and resourcing to drive performance excellence and mitigate risk both for the individuals and the business. • A highly experienced and awarded people manager with a proven and impressive history of collaborative and inclusive management. • Experienced at leading, implementing and delivering fast paced AML / CDD teams, processes and procedures. • Highly successful at instilling the value as well as delivery of operating excellence to every stakeholder as well as improving team/department and workforce culture. • An owner and author of the development and implementation of People Frameworks, Quality Assurance Frameworks, business performance reviews and MI development for different levels of management and stakeholders. • Accustomed to managing at local and global level both remote and face to face for both internal and external stakeholders, ensuring any potential challenges & pushback are addressed and replaced with stakeholder buy in to proposed changes to policy and process.• A natural and well-versed communicator both written and verbally skilled in upwards and downwards communication. Ability to tailor the message with ease and with little time to the different audiences as well as delivering both positives as well as negative such as disciplinaries. • Further skills: Experience of working across diverse and different cultures with differing time zones * Ability to prioritise and adapt to emerging business challenges head on * Risk aware * Develops and manages change * Identifies themes and weaknesses in policy and governance * Mentor *Motivator even in times of adversity *Influencer *Process Improvement *Operations Management