Kylie Surdyke

Online Merchandising Professional

Role
Digital Category Manager at O'Reilly Auto Parts
Location
Springfield-Branson, MO, US
LinkedIn followers
500 followers
Supply Chain & LogisticsView LinkedIn profile

About Kylie Surdyke

Experienced Senior Analyst with a demonstrated history of working in the retail industry.…

Experience

  1. Digital Category Manager

    O'Reilly Auto Parts

    Apr 2023 — Present · Springfield, MO, US

    Plan and manage online category strategy, development, process, and initiatives in order to drive business results- Partner with multiple internal teams (Catalog, Merchandise, etc.) as well as external suppliers and manage the team curating and enhancing product content for display online- Serve as the data-driven subject matter expert on traffic, content, customer behavior, and online merchandising within all categories- Present recommendations to the merchandise team to improve the go-to-market digital strategy and online product curation to impact all selling channels- Analyze site metrics, customer research, and related data to identify opportunities to improve merchandising and the customer experience across the digital platforms and various product categories- Drive improvements to the digital platforms through feature enhancements and content development and execution, to increase search volume, clicks, conversion rate and revenue- Work cross-functionally with internal teams to drive collaboration on a variety of projects to ensure an omnichannel customer experience across all touchpoints focusing on onsite and organic search as well as product content- Report regularly to stakeholders on key metrics and provide insights and recommendations for growth and best practices

Education

  • Missouri State University

    Administrative Management, Business Administration and Management, General

    2010 — 2014

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Kylie Surdyke — Digital Category Manager at O'Reilly Auto Parts in Springfield-Branson, MO, US | Unifers