Kylie Pancer
Solutions Architect @UST
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WORK HISTORY
Solutions Architect @UST
Toronto, ON, CA
Spearhead the design and implementation of advanced retail solutions for major global retailers, including multi-banner, multi-channel, and across many different product verticals.• Lead cross-functional design discussions and gather comprehensive data inputs to define requirements and drive solution development.• Author detailed documentation including Solution Design Documents and Functional Design Documents, ensuring clarity, adherence to best practices, and alignment with stakeholder needs.• Configure and customize functional components, develop tailored training materials, and provide support throughout User Acceptance Testing phases.• Collaborate with third-party consultants and internal teams to drive innovation, enhance features, and integrate feedback into the global design of solutions.
EDUCATION
Ted Rogers School of Management - Toronto Metropolitan University
Bachelor of Commerce - BComm, Major in Retail Management, Minor in Marketing
ABOUT KYLIE PANCER
Adaptability & High-Pressure Management: Proven ability to excel and adapt in challenging environments, effectively prioritizing workloads and thriving under high-pressure situations to meet critical deadlines and objectives.Teamwork & Interpersonal Skills: Strong collaboration and interpersonal skills developed through extensive work with cross-functional teams and third-party consultants, driving innovative and effective solutions for complex projects.Results-Oriented & Organizational Excellence: Results-driven with exceptional attention to detail, consistently delivering high-quality documentation, solution design, and training materials while maintaining a well-organized project workflow.Rapid Learning & Concept Application: Quick to grasp and apply new concepts, demonstrated by the successful management of million-dollar project implementations and engagement with diverse stakeholders to meet project goals.
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