Kylie Lannen

About Kylie Lannen

I’m an experienced HR leader with more than 17 years in retail, distribution, and healthcare, having served in both field HR roles and Centers of Excellence. My expertise spans Talent Acquisition, Talent Development, Organizational Development, and Employee Experience, giving me a broad perspective to shape people strategies that strengthen culture and deliver business results. I’ve led teams, guided organization transformations, and driven initiatives that align talent strategies with company goals.In my current role, I lead the enterprise wide listening strategy, partnering with HR and business leaders to uncover culture insights and identify opportunities. I am most energized by transforming complex data into clear, actionable stories that spark meaningful change and help organizations create environments where people feel valued and equipped to succeed.Outside of work, I serve as a Board Member for First Tee West Michigan. I chair the Advisory Council and contribute on the Risk Management Committee and volunteer as a mentor for youth golf classes. This work allows me to give back to the community and help young people stay active while building confidence and character.

Experience

1. Employee Experience (Ex) Manager

   Meijer

   Jun 2024 — Present · Grand Rapids, MI, US

   In my role, I partner closely with HR and business leaders to gain a clear understanding of the employee experience, identifying strengths and opportunities for growth. Together, we develop targeted strategies that boost engagement and support overall organizational effectiveness.I lead the strategy, design, and management of enterprise wide listening initiatives, including lifecycle, engagement, anytime and ad hoc surveys, action planning, focus groups, and interviews. These efforts generate valuable insights that guide ongoing culture enhancements and foster a more inclusive and positive workplace.A key focus of my work is overseeing the end-to-end HR survey program in Medallia. This includes design and development, project management, survey administration, communications, training, and reporting. I also develop and execute reporting strategies to share insights across leadership levels, enabling data driven action planning that drives continuous improvements in the employee experience.I regularly evaluate our listening programs and processes to assess impact and identify opportunities to improve efficiency and effectiveness, always striving to make a meaningful difference.

Education

• Michigan State University

  Bachelor of Arts - BA, Human Resources

  2007 — 2010

• Michigan State University

  Master of Science - MS, Management, Strategy, and Leadership

  2016 — 2018

Skills

• Spss
• Executive Networking
• Training
• Peoplesoft
• Nextgen
• Hiring
• Positive Discipline
• Conducting Interviews
• Human Resources
• Project Leadership
• Talent Management
• Research
• Employee Relations
• Organizational Behavior
• Minute Taking
• Employee Engagement
• Human Resource Development
• Onboarding
• Microsoft Excel
• Powerpoint
• Learning Management Systems
• Microsoft Office
• Organizational Development
• Management
• Microsoft Word
• Resume Writing
• Psychology
• Benefits Administration
• Applicant Tracking Systems
• Executive Level Relationship Building
• College Recruiting
• Interviewing
• Social Media
• Professional in Human Resources
• Employment Verifications
• Performance Management
• Employee Training
• Behavioral Interviewing
• Employee Handbooks
• Human Resources Information Systems (Hris)