Kyle Eddy
- Role
- Director Contact Center Sales, Service & Operations at Lee Company
- Location
- Franklin, TN, US
- LinkedIn followers
- 500 followers
Experience
Director Contact Center Sales, Service & Operations
Jan 2022 — Present
Skills
- Start-Ups
- Call Center
- Customer Service
- Procurement
- Coaching
- Project Management
- Sourcing
- Customer Satisfaction
- Outsourcing
- Process Improvement
- Finance
- Quality Management
- Leadership
- Vendor Management
- Business Analysis
- Cross-Functional Team Leadership
- Workforce Management
- Business Strategy
- Bpo
- Team Leadership
- Recruiting
- Quality Assurance
- Program Management
- Contract Negotiation
- Networking
- Training
- Business Process Improvement
- Contact Centers
- Call Centers
- Management
- Team Building
- Six Sigma
- Change Management
- New Business Development
- Budgets
- Strategic Planning
- Visio
- Microsoft Office
- Financial Modeling
- Project Planning
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